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front of the hotel
Photo Credit: guyonthego

Hilton Garden Inn Charlottesville

1793 Richmond Road Charlottesville, Virginia 22911
Not applicable
434-979-4442 Not applicable
April 2015 All year
$100-199 Charlottesville Virginia
Website Lodging Mid-range Hotels
First review
 
Hilton Garden Inn Charlottesville is a mid-tier hotel with 124 rooms and suites and four floors. It was built in 2006. Rates for a basic room typically range from $160-220; suites cost about $70 more. There are four suites and they include a separate bedroom, pullout couch and kitchenette. Pets are not permitted, but there are a few smoking rooms of the fourth floor. Parking is free. The hotel fronts Richmond Road, which is a fairly busy highway, and highway noise is noticeable in front of the hotel. Interstate 64 is about a half mile away. Martha Jefferson Hospital is in back of the hotel beyond a hill.

Hotel amenities include a restaurant that serves breakfast and lunch. Room service is available during breakfast and dinner hours. A small bar next to the kitchen serves beer, wine and cocktails. The Garden Inn has an indoor pool and hot tub. There also is a small workout room and a business center with guest computers. A courtesy shuttle that covers the city of Charlottesville is available from 6:00am to 10:00pm. It runs on a first come first served basis. As for the local neighborhood, there is little of interest aside from a Shadwells Restaurant which is within walking distance of the hotel. Shadwells serves American cuisine such as steak, chicken and seafood.

When you stay at a Hilton Garden Inn, you tend to expect a higher standard of comfort and service relative to more basic accommodations, because the Garden Inn charges a higher price. The hotel mostly delivered on that expectation but not entirely. Service at check in was pleasant and professional. A young man at the front desk provided some courtesy bottled water and offered suggestions for nearby restaurants. However, when calling the hotel back a month later to ask some additional questions, another clerk was somewhat curt and seemed impatient.

The rooms here have a small microwave and refrigerator, so it turned out to be easier and faster to drive to a grocery store a half mile away and bring food back rather than take a chance on an unknown restaurant. Room furnishings were in good order, and the room was clean as well. Bathroom fixtures worked properly. The bed was adequate but was not as comfortable as hoped which is unusual because it was an adjustable air mattress style. The AC was slightly stuffy in the morning. Noise was an issue, including noise from another room, noise from the hallway and from delivery trucks in the parking lot. As noted, highway noise was noticeable too. If you are noise sensitive, request a room facing the hospital in the back of the property and toward the end of the hall. That should help, but hearing people talking and laughing in the hallway indicates noise insulation is limited. With a quieter stay and more comfortable bed, the hotel would have received a more enthusiastic recommendation, instead of a more tepid one. As it was, the Hilton Garden Inn was better than average but came up a bit short relative to the price charged and value received.
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guyonthego
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